About the Product
What it is: A set of organic cotton pads for face, eyes, and neck.
Ingredient Callouts:
This product is vegan.
What Else You Need to Know: Made with 100 percent organic cotton fibers and GOTS certified by Ecocert, these makeup remover pads help remove makeup without irritating the skin. They are extra-soft, lint free, and feature a dense texture and square shape to clean skin in one swipe.
This product is created with cotton that has not been treated with chemicals or added colors.
Clean + Planet Positive at Sephora
When you see our Clean + Planet Positive seal, this brand's products are formulating without certain ingredients that are potentially harmful to human health and environment. They also address ingredients clients are concerned about, including phthalates, formaldehyde or formaldehyde releasers, oxybenzone and octinoxate, hydroquinone, triclosan, coal tar, methylisothiazolinone and methylchloroisothiazolinone, insoluble plastic microbeads, and more: For the full list, check out the Ingredients tab.
On top of meeting the Clean at Sephora formulated without list, these brands are on a mission to do right by your routine and the planet by making climate commitments and focusing on sustainable sourcing, responsible packaging, and environmental giving.
Ingredients
Clean at Sephora products are formulated without the following banned or restricted ingredients (please see Clean at Sephora landing page for full list of specific restrictions and allowances by category – this is not an exhaustive list):
Acrylates, Aluminum Salts, Animal Musks/Fats/Oils, Benzophenones and related compounds, Butoxyethanol, Butylated hydroxyanisole (BHA), Butylated hydroxytulolene (BHT) under 0.1% , Carbon Black or Black 2, Coal Tar, Ethanolamines, Formaldehyde and Formaldehyde Releasing Agents, Hydroquinone, Lead and Lead Acetate, Mercury + Mercury Compounds (Thimerisol), Methoxyethanol, Methyl Cellosolve, Methylchloroisothiazolinone and Methylisothiazolinone, Mineral Oil, Nanomaterials (restrictions for specific nanomaterials only), Oxybenzone, Parabens, Petrolatum and Parrafin (USP grade only), Phenoxyethanol under 1%, Phthalates, Plastic Microbeads, Polyacrylamide & Acrylamide, Resorcinol, Retinyl Palmitate, Styrene, Sulfates, Talc (no detection of asbestos) , Toluene, Triclosan and Triclocarban, Undisclosed Synthetic Fragrance (under 1% and formulated without Acetaldehyde, Acetone, Acetonitrile, Benzalkonium chloride, BPA, EDTA, Methylene chloride, PTFE, PFOA), 1, 4, Dioxane (ingredients must comply with impurity thresholds), Octinoxate, PFAS compounds, Nitromusks and Polycyclic Musks, Ethoxylated Ingredients (including PEGS or polyethylene glycol must meet contamination limits for 1’4 Dioxane and ethylene oxide), Cyclic Silicones, EDTA and derivatives (allowed if no technical substitute under 0.2%)
How to Use
-Apply makeup remover directly to the pad and swipe across desired area.
-Use the embossed side to remove makeup and the smooth side to eliminate any residue.
Recycling Instructions:
-Outer bag is 100% recyclable.
Shipping Policy
At 3alababak, we’re committed to providing a seamless and reliable shopping experience. Here’s everything you need to know about our shipping procedures, timelines, and options.
Shipping Methods & Delivery Times
We currently offer the following shipping options within Egypt:
- Standard Shipping: Orders are typically delivered within 2 business days after processing.
Order Processing
- Orders are processed Sunday through Thursday, excluding public holidays.
- Orders placed before 3 PM (Cairo time) will be processed the same day. Orders placed after 3 PM will be processed the next business day.
- Please Note: Order processing may take up to 1 additional business day during high-demand periods, such as holidays and sales events.
Shipping Costs
- Standard Shipping: A flat rate of [65 - 200] EGP applies to all orders depending on shipping Cities.
Tracking Your Order
Upon dispatch, we will send you a shipping confirmation email with your tracking number. You can use this number to check the delivery status directly through our website under Tracking Page or on the courier’s website.
Free Returns & Refund Policy
Your satisfaction is important to us. We offer a 14-day free return policy on select items as indicated on product pages. For returns to be eligible:
- Items must be in original packaging, unused, and in the same condition as when received.
- Certain products, such as perishable goods and personal care items, are exempt from returns.
For all other items, returns are accepted within 10 days of delivery. Shipping fees for returns outside of the free-return period may apply.
Damaged or Incorrect Items
In the unlikely event that you receive an incorrect or damaged item, please reach out to us within 48 hours of delivery at egycs@3alababak.com. We will coordinate a replacement or refund at no additional cost to you.
Frequently Asked Questions
Q: Can I modify my shipping address after placing an order?
A: Yes, you may update your address within 1 hour of placing the order by contacting our customer service team.
Q: What if my order is delayed?
A: We strive to meet the estimated delivery times, but delays may occur due to external factors. You can always track your order or contact our support team for assistance.
For further assistance, feel free to reach out to our 24/7 customer support team. Thank you for choosing 3alababak!