- INSOLES FOR FLAT FEET: Do you have flat feet or low arches? Then PROFOOT Flat Fix insoles are orthotic inserts that mold to your feet for personalized, comfortable support for low arches while the flexible shell stabilizes heel to prevent pronation.
- SHOE INSERTS FOR SUPPORT: Does your favorite pair of shoes lack arch support? Do you experience back, knee or leg pain after standing or walking for long periods? PROFOOT Custom Insoles with Vita-Foam may be the solution for your shoe & foot problems.
- SHOCK ABSORBING: PROFOOT Flat Fix Orthotics trampoline effect heel absorbs over 20 lbs. of shock with each step, while lifting your arch and stabilizing your heel, cushioning the impact from walking that can cause aches in your knees, shins, or hips.
- FOUNDED IN 1986 by a chiropractor who listened to his patients’ complaints about pain solution products; inspired by their feedback, he developed a range of footcare foot care products, like heel insoles & arch support inserts, that addressed their issues.
- PROFOOT is a family-owned footcare business based right here in Brooklyn, NY. We’re part of one of the most pedestrian cities in the world with millions of feet hitting the pavement every day. Our motto: “The better your feet feel, the more you can do!”
What is PROFOOT?
PROFOOT is a family-owned footcare business based right here in Brooklyn, NY. We’re part of one of the most pedestrian cities in the world with millions of feet hitting the pavement every day. Our motto: 'The better your feet feel, the more you can do'.
Founded in 1986 by a chiropractor who listened to his patients’ complaints about pain solution products; inspired by their feedback, he developed a range of footcare products, like heel insoles & arch support inserts, that addressed their issues.
PROFOOT Flat Fix
PROFOOT Flat Fix Orthotics trampoline effect heel absorbs over 20 lbs. of shock with each step, while lifting your arch and stabilizing your heel, cushioning the impact from walking that can cause aches in your knees, shins, or hips.
- Mold to your feet for personalized, comfortable support for low arches.
- Flexible shell stabilizes heel to prevent pronation.
Shipping Policy
At 3alababak, we’re committed to providing a seamless and reliable shopping experience. Here’s everything you need to know about our shipping procedures, timelines, and options.
Shipping Methods & Delivery Times
We currently offer the following shipping option within Egypt:
-
Standard Shipping: Orders are typically delivered within 2 business days after processing.
Order Processing
-
Orders are processed Sunday through Thursday, excluding public holidays.
-
Orders placed before 2 PM (Cairo time) will be processed the same day.
-
Orders placed after 2 PM will be processed the next business day.
-
Please note: Order processing may take up to one additional business day during high-demand periods (such as holidays and sales events).
Shipping Costs
-
Standard Shipping: A flat rate of 90–200 EGP applies to all orders, depending on the delivery city.
-
Shipping is available outside Cairo and Alexandria as well.
Shipping Deposits
-
For orders outside Cairo and Alexandria, a shipping deposit is required before the order is dispatched.
-
Customers who have previously placed an order but did not receive or refused delivery will also be required to pay a shipping deposit for their next order.
-
The deposit amount will be deducted from the total order cost upon successful delivery.
Pre-Orders
We offer a Pre-Order option for select items that are not immediately available in stock.
-
Delivery Time: Pre-orders typically take 14–21 business days to be fulfilled.
-
Deposit Requirement: For special request pre-orders, a 20% deposit of the item’s total price is required.
-
Non-Refundable Policy:
-
All pre-order deposits are non-refundable, including special request items.
-
If a customer decides to cancel a pre-order, the deposit will not be refunded under any circumstances.
-
Tracking Your Order
Upon dispatch, we will send you a shipping confirmation email with your tracking number. You can use this number to check the delivery status directly through our website under Tracking Page or on the courier’s website.
Free Returns & Refund Policy
Your satisfaction matters to us. We offer a 14-day free return policy on select items (as indicated on product pages).
To qualify for a return:
-
Items must be in their original packaging, unused, and in the same condition as received.
-
Certain products — such as perishable goods and personal care items — are non-returnable.
Customer-Initiated Returns
If a customer wishes to return an order without any defect or issue (for example, a change of mind or wrong size/color chosen),
the customer will be responsible for paying the shipping fees both ways (delivery and return).
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at
📧 egycs@3alababak.com
We’ll arrange a replacement or refund at no additional cost to you.
Frequently Asked Questions
Q: Can I modify my shipping address after placing an order?
A: Yes, you can update your address within 1 hour of placing your order by contacting our customer service team.
Q: What if my order is delayed?
A: We do our best to meet estimated delivery times, but delays may occur due to external factors. You can track your order or reach out to our support team for updates.
For any other questions, our 24/7 customer support team is always ready to help.
Thank you for shopping with 3alababak!
More from Profoot
YOU MAY ALSO LIKE
Recently viewed