KISS is one of the leading brands in professional quality beauty products and treatments. Empowering beauty enthusiasts to “Bring the Salon Home” is the KISS way since day one–when Mr. John Chang went to work inventing DIY beauty products that lengthened, strengthened and adorned women’s nails, with results worthy of a salon visit (and saved them time, effort and money). The KISS mission is to encourage an unwavering commitment to ethics, integrity, and excellence; to offer consumers cosmetics with the highest quality, efficacy, and safety; and to continue to provide cutting edge innovations that make every day more beautiful for everyone.
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NailsThe creation of KISS DIY artificial nails, followed by ready-to-wear glue-on nails (including a chip-free French mani), elevated the KISS success story. But by far, the company’s shining star–the press-on nail–literally revolutionized the beauty industry: Women could get a perfect looking mani, in minutes, with reliably long-lasting results. |
LashesFrom false nails to falsies. Thanks to groundbreaking innovations, KISS is one of the leading brands in false eyelashes. Most recently, KISS Magnetic Eyeliner Lashes and GLUEliner (lash glue and eyeliner in one!) are true game changers, with a fast-growing, loyal fan base. |
CosmeticsSmart beauty JOAH is a skin-centric, socially conscious, 100% cruelty-free brand that promises never to disappoint, always delight and hopefully make you smile. JOAH is Smarter Beauty. Like You. |
Hair CareKISS Bad Hair Days goodbye. Our hair "store" is chock full of all you need to style, remove frizz, add waves, curl, and color like a pro. Bring the salon home and achieve professional style results with state-of-the-art hair products. |
Shipping Policy
At 3alababak, we’re committed to providing a seamless and reliable shopping experience. Here’s everything you need to know about our shipping procedures, timelines, and options.
Shipping Methods & Delivery Times
We currently offer the following shipping option within Egypt:
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Standard Shipping: Orders are typically delivered within 2 business days after processing.
Order Processing
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Orders are processed Sunday through Thursday, excluding public holidays.
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Orders placed before 2 PM (Cairo time) will be processed the same day.
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Orders placed after 2 PM will be processed the next business day.
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Please note: Order processing may take up to one additional business day during high-demand periods (such as holidays and sales events).
Shipping Costs
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Standard Shipping: A flat rate of 90–200 EGP applies to all orders, depending on the delivery city.
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Shipping is available outside Cairo and Alexandria as well.
Shipping Deposits
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For orders outside Cairo and Alexandria, a shipping deposit is required before the order is dispatched.
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Customers who have previously placed an order but did not receive or refused delivery will also be required to pay a shipping deposit for their next order.
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The deposit amount will be deducted from the total order cost upon successful delivery.
Pre-Orders
We offer a Pre-Order option for select items that are not immediately available in stock.
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Delivery Time: Pre-orders typically take 14–21 business days to be fulfilled.
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Deposit Requirement: For special request pre-orders, a 20% deposit of the item’s total price is required.
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Non-Refundable Policy:
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All pre-order deposits are non-refundable, including special request items.
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If a customer decides to cancel a pre-order, the deposit will not be refunded under any circumstances.
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Tracking Your Order
Upon dispatch, we will send you a shipping confirmation email with your tracking number. You can use this number to check the delivery status directly through our website under Tracking Page or on the courier’s website.
Free Returns & Refund Policy
Your satisfaction matters to us. We offer a 14-day free return policy on select items (as indicated on product pages).
To qualify for a return:
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Items must be in their original packaging, unused, and in the same condition as received.
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Certain products — such as perishable goods and personal care items — are non-returnable.
Customer-Initiated Returns
If a customer wishes to return an order without any defect or issue (for example, a change of mind or wrong size/color chosen),
the customer will be responsible for paying the shipping fees both ways (delivery and return).
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at
📧 egycs@3alababak.com
We’ll arrange a replacement or refund at no additional cost to you.
Frequently Asked Questions
Q: Can I modify my shipping address after placing an order?
A: Yes, you can update your address within 1 hour of placing your order by contacting our customer service team.
Q: What if my order is delayed?
A: We do our best to meet estimated delivery times, but delays may occur due to external factors. You can track your order or reach out to our support team for updates.
For any other questions, our 24/7 customer support team is always ready to help.
Thank you for shopping with 3alababak!
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