- SOME BY MI : SOME BY MI is a compound word of ‘SOMETHING’ and ‘BY A MIRACLE’. Our brand mission is to make products that stick to the essentials of cosmetics, with safe and clean ingredients with proven efficacy. Through our Skincare products, we hope to bring some positive changes and ‘MIRACLES’ to your skin
- RETINOL EYE CREAM : RETINOL EYE CREAM has undergone six anti-aging tests and showed effective results in just two weeks. This daily eye cream also underwent a test for improving dark circles and contains Retinol and Retinal for wrinkle improvement. The eye cream is infused with plant-based collagen and peptide for skin lifting, while being non-drying and moisturizing. This Retinol cream is hypoallergenic and free of 20 types of unfriendly skin ingredients
- KEY INGREDIENTS : Retinol, a form of vitamin A, can help reduce the appearance of fine lines, wrinkles, and dark spots, and improve overall skin texture and tone. Peptides, short chains of amino acids, can promote collagen synthesis, and improve skin elasticity. Niacinamide, also known as vitamin B3, can improve the skin's barrier function, reduce redness, regulate oil production, and improve overall skin texture
- RETINOL LINE : Re-Activate is the main concept of the Retinol line, which aims to reactivate and boost the skin's vitality. The Retinol line is effective in improving four fast aging signals, slowing down the aging process, and boosting the skin barrier's regeneration speed, resulting in a revitalized skin
- SOME BY US : We make products with proven efficacy only by undergoing strict testing from the planning & developing stages to product launch, in collaboration with various dermatology experts. If you have any questions about our products, please do not hesitate to contact us. Your satisfaction is the ‘First Priority Goal’ of SOME BY MI
Shipping Policy
At 3alababak, we’re committed to providing a seamless and reliable shopping experience. Here’s everything you need to know about our shipping procedures, timelines, and options.
Shipping Methods & Delivery Times
We currently offer the following shipping options within Egypt:
- Standard Shipping: Orders are typically delivered within 2 business days after processing.
Order Processing
- Orders are processed Sunday through Thursday, excluding public holidays.
- Orders placed before 3 PM (Cairo time) will be processed the same day. Orders placed after 3 PM will be processed the next business day.
- Please Note: Order processing may take up to 1 additional business day during high-demand periods, such as holidays and sales events.
Shipping Costs
- Standard Shipping: A flat rate of [65 - 200] EGP applies to all orders depending on shipping Cities.
Tracking Your Order
Upon dispatch, we will send you a shipping confirmation email with your tracking number. You can use this number to check the delivery status directly through our website under Tracking Page or on the courier’s website.
Free Returns & Refund Policy
Your satisfaction is important to us. We offer a 14-day free return policy on select items as indicated on product pages. For returns to be eligible:
- Items must be in original packaging, unused, and in the same condition as when received.
- Certain products, such as perishable goods and personal care items, are exempt from returns.
For all other items, returns are accepted within 10 days of delivery. Shipping fees for returns outside of the free-return period may apply.
Damaged or Incorrect Items
In the unlikely event that you receive an incorrect or damaged item, please reach out to us within 48 hours of delivery at egycs@3alababak.com. We will coordinate a replacement or refund at no additional cost to you.
Frequently Asked Questions
Q: Can I modify my shipping address after placing an order?
A: Yes, you may update your address within 1 hour of placing the order by contacting our customer service team.
Q: What if my order is delayed?
A: We strive to meet the estimated delivery times, but delays may occur due to external factors. You can always track your order or contact our support team for assistance.
For further assistance, feel free to reach out to our 24/7 customer support team. Thank you for choosing 3alababak!
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