Returnsย
Our policy lasts 14 days (unless present in exception list below) . If 14 days have gone by since your purchase, unfortunately we canโt offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, CDs, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cardsย Downloadable software productsย Health and personal care itemsSpecial OrdersDepositesย Printed GoodsWater Toys
Products with 7ย daysย Return Policy:
U.S. Polo Watches
Once we initiate the return process, you will receive a call from the shipping courier on the mobile number you listed in your account. It will be your responsibility to follow up with the shipping courier until we receive the returned item/s. Please note that we will only initiate the return process once.
Refundsย
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund with in 5 business days.ย
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card orย Bank Account Transfer or Vodafone, Etisalat Cash.
Late or missing refunds.ย
If you havenโt received a refund yet, first check your bank account again.ย
Then contact your credit card company, it may take some time before your refund is officially posted.ย
Next contact your bank. There is often some processing time before a refund is posted.ย
If youโve done all of this and you still have not received your refund yet, please contact us at ecom@3alababak.com.
Exchangesย
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at egycs@3alababak.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item , you should consider using a trackable shipping service or purchasing shipping insurance. We donโt guarantee that we will receive your returned item.
Brand: Travando
Free Returns within 7 Days of Delivery
Cash On Delivery - Credit Card Payment
2 Weeks Delivery
